Policies

Boost Skin & Body LLC/Raleigh’s Micropigmentation Specialist

*We are open to Customers with appointments only. NO WALK-INS.

FOR CONSULTATION, QUESTIONS, OR PREVIOUS PROCEDURES “Not done at Boost”, Please send an email with a photo of the area to treat to: boostskinbody@gmail.com and let us know how we can help

Appointment Policies:

-PLEASE BRING A VALID DRIVERS LICENSE OR STATE ISSUED ID. We will keep a copy for our records.

-APPOINTMENT DEPOSIT AND PAYMENT: When booking with us, we require a $100 deposit that will be credited toward the procedure fees. If for whatever reason we think the procedure should not be done the day of the appointment, we will not be able to refund this deposit.

*Administration fee of 3.5% will be charged to booking deposit. You can pay the remaining balance the day of your appointment with Cash to avoid the fee.

-TARDINESS: Please, arrive 15 minutes prior to the start of your appointment if it is your first appointment. You will need to complete a consent and medical intake form. We certainly understand that things can come up unexpectedly, but If you are late, it reduces the amount of time the Staff has to spend on your procedure, which in turn compromises your results.

If you know you are going to be late, please call. We will let you know if there is enough time to perform your service or if the procedure will be cancelled due to not having enough time. In this case, we will not be able to refund or to credit for the next appointment.

-CANCELLATION POLICY: If you need to cancel or reschedule, we require it to be made at least 48 hrs prior to the start of your appointment time. The ONLY acceptable way of rescheduling or canceling is by email or phone call during office hours. If no answer from our office, please leave a very specific voice message. We will contact you with a cancellation confirmation or rescheduling. Cancellation or rescheduling is not completed until you receive confirmation from us. Please DO NOT text or email back to the automated appointment reminder messages. We do not receive them. Cancellations and rescheduling within 24 hours or no show, deposit or full amount paid will not be refunded. No calls, no-shows, we will not re-book you.

-CLIENT ONLY IN THE PROCEDURE ROOM: Though a friend or a family member may accompany you to your appointment, we have learned they tend to be a distraction for both the client and the technician, but they are welcome to stay outside the procedure room on the waiting area. It is very important for the technician to completely focus on the procedure in order to have the best results possible. Please do not bring children, toddlers or babies.

-MEDICAL CONDITION: If you have or had any medical condition and/or are taking, took or will be taking any type of medication, please consult your doctor before having any procedure at Boost Skin & Body LL and bring a form from your doctor giving consent to treat you. If you had a procedure done not at Boost Skin & Body and you do not let us know, we cannot assess correctly and your results might not be as desired. If you are not healed from a previous procedure or hide important information from us, your appointment will be cancelled and your deposit will not be refunded. Sorry for the inconvenience. Communicate with us. Safety is our number one concern.

Thank you for choosing Boost Skin & Body.

Thank you for visiting Boost Skin & Body Studio website. We are committed to protecting your personal information and your right to privacy. Please read our privacy policy carefully so you have a clear understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website. For any questions regarding our policy, please visit our contact us page.

Our website address is: https://boostskinbody.com/

What Personal Data We Collect and Why We Collect it

“Personal data” or “personal information” is information that can be used to identify, locate, or contact an individual. We collect the following personal data:

Contact Information: Contact information is given voluntarily when expressing an interest in our services, and allows Boost Skin & Body Studio to communicate with you. This includes, but is not limited to, your name, email address, phone number, company name, postal address, payment information, and any other information you give us to help us with your experience or to complete a transaction with Boost Skin & Body Studio.

Transaction Information: Boost Skin & Body Studio automatically collects and records certain information when you visit our site, like your IP address, browser type, information about your device, data and cookies about the pages you have visited, and interactions with our site. We use Google Analytics, a third party tracking tool. For more information on Google Analytic’s privacy visit this link: https://policies.google.com/technologies/partner-sites. We use this data to understand how people interact and use our site, and to improve and promote our services that we offer. We may also use the information we collect to serve you with more relevant advertisements through third parties such as Google (known as “remarketing” or “retargeting”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. Users may opt out of Google’s use of cookies by visiting https://adssettings.google.com/authenticated. We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

Posted Information: When visitors leave comments on the site we may collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Furthermore, any comments on the website are publicly displayed and will be seen by other users on the site. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of Cookies

We use cookies to decipher you from other users on our website and to help provide you with a good experience. We also use cookies to show you personalized advertising. You may adjust your browser settings to disable cookies, however your site experience may not function properly.

How We Use Personal Information

We may use your personal data to enhance your user experience on our website, better understand you and your needs, and help us improve our existing website content to better meet the needs of what you are looking for. Some of the ways we use your personal data are to:

• Contact you via phone or email;
• Complete and track transactions;
• Provide our services to you;
• Authenticate users;
• Personalize user experience;
• Improve Boost Skin & Body Studio website;
• To send periodic emails;
• To send our newsletter;
• Connect with you on social media platforms;
• To run ads;
• Provide you with additional relevant information.

Why and Who We Share Your Data With

Boost Skin & Body Studio will disclose your personal data when:

• We work with other companies and service providers, for example, to handle billing disputes and collections, to analyze and manage data, send out emails, and website hosting. Service providers include but is not limited to HubSpot and Hotjar.
• If we need to comply with a legal or regulatory obligation such as, suspected fraud, prevent physical harm, or other illegal activities we will disclose such information.

We do not control the practices of third parties. The use of your personal data by third parties that you access through our site are governed by such parties privacy policies. We encourage you to be vigilant and ask questions before disclosing your personal data with others.

How Long We Retain Your Data

We will only retain your personal data for as long as necessary to fill certain obligations such as, legal, accounting, or reporting purposes. When determining the appropriate retention time of your personal information, we consider the type and volume of information, the sensitivity and potential risks, and the relevancy of the data.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How We Protect Your Data

Our website is monitored regularly for malware, vulnerabilities, and security breaches, in order to make our site as safe as possible for you. Whilst we strive to protect your personal data, no method of storing data electronically or on the internet is 100% secure, so we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns regarding our privacy policy please call us at  919-887-8000 or visit our contact us page.